skip to Main Content

Orders

Right, no need to panic, we’ve got this. Send us a mail at mayihaveaword@nightire.com with details and we will get on it asap.

Apart from sending each order in our lovely custom boxes, we don’t offer gift wrapping, but we can arrange to send the parcel directly to the recipient’s address and include a customised message inside. Just jot all the details in the Notes section at checkout, and we will do the rest.

We currently ship to the UK, across most of Europe (Sweden, Denmark, Italy, France, Spain, Belgium, Netherlands and Germany), the USA, Australia and South Africa. However, if you really want a pair of our PJs and your country is not on this list, drop us a line at mayihaveaword@nightire.com and we will arrange it for you (subject to shipping & duties).

UK Standard (mainland only) – 3-5 working days – Free delivery

UK –  next working day (orders placed before midday) – £8

Europe Standard (via Deutsche Post and your local postal service) – 4-7 working days – approx EUR12

Europe – 1-2 working days – approx EUR22

US Standard (via Deutsche Post and your local postal service) – 6-10 working days – approx US$15

US Express – 2-3 working days – approx US$22

South Africa Courier Service – 3-5 working days – approx R90

Australia Standard (via Deutsche Post and your local postal service) – 9 – 15 working days – approx AUD 27

Australia Express – 3-6 working days – approx AUD 45

NOTE: Shipping costs may change depending on exchange rates. 

No duties payable for above countries. Happy days!

As we distribute out of the UK, all orders within the UK and EU don’t have any payable duties (this excludes specific spots like Norway, Switzerland etc). For orders to the USA, duties should not apply as the threshold is really high, so unless you order a boatload of Nightire, which would be welcomed, this shouldn’t be an issue. No duties are included in our pricing, so please check with your local customs office to understand these costs prior to purchase if you’re concerned, as you will be liable for duties payable if we ship to a country where this is required.

Unfortunately not, but we will, of course, keep whatever address you do share with us, safe and to ourselves.

Returns

We hope that you loooove your Nightire purchase. However, if you do need to return or exchange your garment, please contact us at mayihaveaword@nightire.com. Make sure to include your order reference number in the mail.

Note that to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy lasts 14 days. If two weeks have gone by since your purchase and we haven’t heard from you, we’ll presume that you’re both happy and comfy and will no longer offer a refund or exchange. Sale items cannot be refunded or exchanged.   

You will be responsible for paying the shipping cost of your return (in whichever way, shape or form suits you best), where shipping fees are non-refundable. We’ll let you know as soon as we have received your returned package and your exchanged item will be sent back to you via Royal Mail standard post free of charge. 

Depending on your address, the time it may take for your exchanged product to reach you may vary. Please contact us with any questions about the progress of your exchange. 

Nightire can’t guarantee that we will receive your returned item and recommend using a tracking service so you can claim for a refund from the courier if undelivered. For a refund, we will notify you of the approval or rejection (if the goods are damaged) of the refund, and a credit will automatically be applied to your card or original method of payment. Card refunds can take up to 10 working days depending on your bank’s processing time – please note that we are unable to influence this.

Expect it to take around 2-3 weeks. We will keep you updated on the progress throughout.

Monogramming

We offer monogramming services, perfect for gifting (to loved ones/ just to spoil yourself), or for treating your bridesmaids on the big (wedding) day.

Pricing for monogramming:

2 letters: £12, EUR 13.92, USD 16.08
3 letters: £15, EUR 17.40, USD 20.10
4 letters: £18, EUR 20.88, USD 24.12
5 letters: £20, EUR 23.20, USD 26.80
Monogramming orders are non-refundable and, to allow us to complete the embroidery, please add an additional 5 working days to delivery times.

 

*This service is unfortunately not available for South Africa orders

To get your initials embroidered on your chosen set, select to add a monogram when viewing a product, and a form will appear to guide you through the process of selecting the number of characters and the placement on the pyjamas. Please note that the colour of thread will be the same as the colour of our embroidered eyelashes, depending on which print you go for. The additional cost will be calculated at check-out.

When in doubt, just include a note at checkout in the Comments box, and we will get back to you.

Size Chart & Care Guide

Have a look at our size guide here which should steer you in the right direction. Note that the pyjama bottoms are to be worn in the waist (so below your belly button) for optimum comfort. When in doubt, drop us a line with your body measurements, and we’ll recommend a size.

 UKEuropeUSA
XS6 - 834 - 362 - 4
S8 - 1036 - 384 - 6
M10 - 1238 - 406 - 8
L12 - 1440 - 428 - 10
XL14 - 1642 - 4410 - 12

Hand washing is of course ideal but you can machine wash your sleepwear (happy days!) inside out, at a gentle 30 degrees Celsius. Please steer well clear of tumble drying, bleaching and dry cleaning.

Note that your PJs will shrink a bit after the first wash, because the bamboo material is so natural and unprocessed (just the way we like it). However, we’ve cleverly designed the PJs to fit you like a glove once they’ve had their first spin in the washer.

Product

Whatever your heart desires. The sleepwear sets are best made for, as the name suggests, sleep. However, we have seen folks perform a variety of activities in them, ranging from cooking, hoovering the carpets, painting nails, watching Netflix on the couch, popping to the corner shop for a late-night chocolate run, or stretching through an early morning meditation session. It’s all about how you want to play it.

We’re glad you asked. Fabric made from bamboo is incredibly soft with a texture like silk – smooth and luxuriously comfortable – but also, surprisingly, very strong. Bamboo fabric keeps you dry as it absorbs and evaporates sweat real quick, which keeps you comfortable in all temperatures (g’bye night sweats). That’s why it’s termed by some as ‘air conditioned clothing’. Bamboo is also antibacterial, which means the material stays fresher and odour-free longer, for a more hygienic and healthier you.

As if that’s not enough, bamboo is also extremely enviro-friendly. Why? Because it thrives naturally without using any pesticides or fertilisers. It is seldom eaten by pests or infected by pathogens and requires no watering to survive. Bamboo is the fastest growing plant in the world and is 100% biodegradable. Another benefit (because there aren’t enough already, right?) is that it releases a significant amount of oxygen into the air, even more than trees. So, planting bamboo can help reduce carbon dioxide into the air and basically help save the planet.

If you have sensitive or allergy prone skin, you have come to the right place. Bamboo fibre is smooth and round, which means it’s a non-irritant, and it lacks the harsh chemical treatments that can irritate the skin.

We’ve mentioned the durability of bamboo, which means the fabric is super practical and easily washable. The naturally antimicrobial nature of the bamboo means it retains its antifungal, anti-bacterial nature even after processing into the fabric and after numerous washes.

The designs are all made in-house by the Nightire team and all details & finishes have been painstakingly thought through and sense-checked for your optimum sleeping comfort.

Our Nightire sets are made in China by a company that is ISO9001 certified (which basically means they consistently provide products and services that is of excellent quality, and their manufacturing practices are ethical). The fabric is sourced from a bamboo specialist supplier in China and lovingly put together by a team of sleepwear experts. The bamboo fabric is FSB approved and 100% organic certified, so you know it’s the real deal.

In order to produce high-quality bamboo material (such as the very ones used for Nightire), a process which uses sodium hydroxide, also known as caustic soda, kicks into gear to break down the ‘woody’ bamboo. Crushed bamboo is soaked in the chemical to produce cellulose. You may be worried that sodium hydroxide is a harmful chemical, but when used responsibly (as ours is), it has absolutely no effect on the environment and workers’ health. It is routinely used in the processing of organic cotton into fibre and is approved by the Global Organic Textile Standards (GOTS) and the Soil Association. It is also widely used in everything from soap production to food prep. Moreover it does not remain as a residue on bamboo clothing since it easily washes away.

Need more?

Get in touch with us at mayihaveaword@nightire.com for questions, comments, press enquiries, you name it.