HOW WE SHIP
The countries that we ship to:
We currently ship to most countries. If you are based in a country that's not on our list, and you really want a pair of our PJs, drop us a line at firstname.lastname@example.org and we will arrange it for you (subject to shipping & duties).
What's the damage:
Please note - during busy times, holidays and big gifting periods, the delivery times might be longer. Unfortunately there is nothing we can do about delays as this sits with the shipping company - we will, of course, do everything we can from our side to get your order off pronto.
Also! Remember that if you have chosen monogramming, this will add around 2 working days to the turn around time, regardless of which shipping method you have chosen.
Standard (mainland only) – 3-5 working days – FREE
Standard (mainland only) – 3-5 working days – £3 for all orders under £30
Express (fully tracked) - next working day. Orders must be placed before 12PM and fulfilment is not done over weekends - £7
* Items sent to the EU over €22 will be taxed at the border and will incur a customs clearance/handling fee in the receiving country. See further details below*
Standard (fully tracked) orders over £30 – 4-7 working days – FREE
Standard (fully tracked) orders under £30 – 4-7 working days – roughly £5
Express (fully tracked) - 2-3 days - roughly £12
Standard (fully tracked) orders under £50 – 6-10 working days – roughly £6
Standard (fully tracked) orders over £50 – 6-10 working days – FREE
Express (fully tracked) 2-3 working days - roughly £15
*Items sent to Canada will incur local customs duties & tax upon arrival.*
Standard (fully tracked) – 6-10 working days – roughly £6
We currently only ship ad hoc batches to SA. No stock is kept in SA, only orders that need to be fulfilled will be sent. Once stock arrives in SA, we use Fastway fully tracked service for a 2-3 day delivery. Please contact us to find out what the next expected drop date is.
Standard (fully tracked) – 9 – 15 working days – £12
Standard (fully tracked) – 5-6 working days – £7
Express (fully tracked) – 2-3 working days – £20
Rest of the World:
Standard – 5-8 working days – £18
Standard (fully tracked) - 4-5 working days - £5
NOTE: Shipping costs may change depending on exchange rates. Also! Nightire cannot be held liable for any orders where the delivery address has been supplied incorrectly by the customer - we will be sure to do everything we can from our side to try rectify the situation with the courier for you if possible.
If we liaise with you to ship to a country that is not on our usual list of available options, we will let you know how you will be able to ship & what the charge will be. If any duties are incurred or you've chosen a shipping option that is not fully tracked or insured, then Nightire cannot be held liable for the parcel or the related charges.
Customs & duties - what you should know:
As we distribute out of the UK, all orders within the UK don’t have any payable duties. Now that BREXIT has come into play, if you're based in the EU, there will be import duties & taxes charged by your local customs authorities depending on the value of your order. Please double check these before placing your order.
Current EU regulations mean that import VAT & duties will be levied on all purchases over 22 EUR, which is around the 20% mark for most EU countries.
For orders to USA, duties should not apply as the threshold is really high, so unless you order a boatload of Nightire, which would be welcomed, this shouldn’t be an issue. Canadians, you're not so lucky we're afraid - duties will still apply for all imports from the UK.
No import duties or taxes are included in our pricing, so please check with your local customs office to understand these costs prior to purchase if you’re concerned, as you will be liable to pay for it if we ship to a country where this is required.
*If you fail to receive the order after the max delivery attempts have been reached depending on the shipper used, you will be liable for the cost of redelivery. If you do not notify us within 3 months of the order being placed that the parcel has still not arrived, then we cannot be held liable for redelivering / refunding the parcel accordingly.